BBold AI

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Settings

Alerts

Get a notification when a customer wants a person, asks to visit, books, or has a question for the team.

On iPhone: tap Share → Add to Home Screen, open Bold AI from there, then turn alerts on.

WhatsApp alerts (when enabled for your business) go to this number:

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Team

Everyone here can log in and handle this business's chats. Owners can also manage the team.

Add someone

Business

Everything Sally knows about the business. Changes apply from the next customer message.

Your assistant

What you sell

Opening hours

Switch a day off when you're closed. Add a second shift for a break, like 09:00–13:00 and 16:00–21:00.

Visits

Contact and location

Questions and answers

WhatsApp alerts

When a customer needs a person, asks to visit or call, or books, these numbers get a WhatsApp message with a link to the chat. They don't need a Bold AI login. Team members who saved a number in Settings get it too.

Files

Price lists, brochures, menus, photos (PDF, pictures, Word, Excel, up to 10 MB each). Uploading saves straight away. Switch on Send to customers and say what's in a file, and Sally sends it on WhatsApp when a customer asks for it.

Ad offers

When a customer comes from one of these click-to-WhatsApp ads, Sally knows what it offered. The ad ID is in Ads Manager (Ads tab → ad ID column).

Test Sally

Chat as if you were a customer. Nothing is sent on WhatsApp and nobody on the team is alerted. Change the answers in Business and try again.

Results

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Clients

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Chats

Sally is answering your customers.
Pick a chat to read it, or step in any time.
Sending a message pauses Sally in this chat until you hand it back.